Privacy Statement

GDPR Compliance

Welcome to cullernehouse.org. We highly value your privacy, and it is our commitment to transparently communicate our data practices. This privacy statement outlines how we collect, utilise, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information Acquisition:

During your interaction with our website, we may gather specific personal data through the utilisation of Google Forms for inquiries, the Stripe payment system for transactions, and our booking system, Freetobook, for reservations. This may encompass, but is not confined to, your identity, contact particulars, and any other voluntarily provided information.

2. Google Forms:

Our website integrates Google Forms to facilitate the submission of inquiries. Data submitted through these forms is securely stored on Google's servers, and its use is confined to addressing your inquiries. Please refer to Google's privacy policy.

3. Freetobook Booking System:

For reservation processes, we employ Freetobook, a secure booking system. Freetobook is responsible for the collection and processing of requisite personal data for booking purposes. For comprehensive details on their data management practices, kindly refer to Freetobook's privacy policy 

4. Stripe Payment System:

For secure transactions, we utilize the Stripe payment system. Stripe processes payment information securely, and we do not store sensitive payment details on our servers. Please review Stripe's privacy policy for detailed information on their data handling practices.

5. Cookies and Analytics:

To enhance your browsing experience, we may deploy cookies and analytics tools. These tools collect non-personal information, such as viewed pages and visit duration, aiding us in the analysis of website traffic and service enhancement. Please refer to Google's privacy statement in general or Google's cookie statement in particular.

6. Consent Agreement:

Your use of our website and the provision of personal information constitute your explicit consent to the collection, processing, and storage of your data as articulated in this Privacy Statement.

7. Data Security Measures:

We implement robust measures to safeguard your personal information from unauthorised access, disclosure, alteration, and destruction.

8. Your Rights:

You retain the rights to access, rectify, or erase your personal information. For any queries or concerns regarding the data we retain, please contact us.

9. Privacy Statement Amendments:

Periodically, we may revise this Privacy Statement to reflect alterations in our data practices. Kindly revisit this page to stay informed about updates.

We appreciate your confidence in entrusting us with your information. Should you have any inquiries or concerns, do not hesitate to reach out to us.

Cullerne House Ltd.
Cullerne House, Findhorn
Forres
Moray
IV36 3YY
UK

Phone:  +44 (0)7962 970416